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South of the James, By Invitation Only

September 19, 2013 at 12:42 pm

Longtime Richmond residents know the rivalry between Richmond’s “Fashionable West End” and “Southside Richmond.” The rivalry even made it to bumper stickers with those north of the James sporting stickers that said “Richmond’s West End: Members Only” only to be countered by the Southside version of “South of the James: By Invitation Only.”


Geographically, the Southside of Richmond includes portions of the City south of the James River, including Manchester and parts of Chesterfield County. The area is basically defined as the land south of the James, west of Interstate 95 and south to Chester, Virginia.


History of Southside Richmond

The area south of the James originally developed as the City of Manchester which was consolidated with the City of Richmond in 1910. The area has traditionally been recognized as a working class community, thus creating the rivalry with the areas north of the river. Today, Southside is a thriving community being revitalized by industry and redevelopment along Hull Street and the surrounding neighborhoods as well as Chesterfield County which is one of the most rapidly growing jurisdictions in the Commonwealth.

Landmarks and Neighborhoods

Richmond’s South Side has a diverse history from industrial to resort. Today the area is a thriving community with upscale homes, amazing parks, fabulous restaurants, multiple retail opportunities and a strong arts and business community.

Famous People and Sports Figures

Many places in Manchester and South Side are named for important historical figures, among them Hull Street and Bainbridge Avenue. But South Side has also produced a fair share of professional sports figures.

Things to Do

There’s always something fun to do on the South Side of Richmond, from great farmer’s markets to hiking to Southside Speedway. Check out this list of fun options.

Important Links

Sometimes there are services you want to know about but hope you never really need. Gathered here are a list of emergency contacts including fire and police and area hospitals.

New to Southside

New to the area? Use these helpful links to familiarize yourself with the area. We list the following information:

  • Schools
  • Libraries
  • Fitness Clubs
  • Malls

On Hold Marketing Helps Companies Provide Messaging To On Hold Callers

July 15, 2016 at 4:28 pm

“All of our representatives are currently busy helping other customers.  Your expected wait time is less than fifteen minutes.”on-hold-marketing-logo

No customer wants to hear that message, especially if it’s the first time that they’re calling your company.  Maybe they’re already frustrated with a computer failure or an online billing mistake.  While the problem may not seem urgent to the professional, it almost always is for the consumer.  They’re not likely going to want to listen to elevator music or an airline jingle played over and over.   When they have to wait on hold for an extended period of time, frustration can start to mount, and that’s not going to be good for your business.

But what if there was a way to make that wait time productive for both customer and service provider? On Hold Marketing can do just that by creating an on hold messaging program that will be an effective marketing too as well as enhance the image of your company.

Rather than just filling the time, why not take advantage of the time your customers are spending on hold?  Think about using that time to promote your company, to inform callers about a new product or service, or perhaps just entertaining the caller while they wait.  If your customer is frustrated with the wait time, you may lose their business to a competitor.

These days nearly everyone feels the pressure of being too busy.  Staying on hold can often feel like a waste of time and odds are the caller will just hang up.  They may or may not call you back.  More than likely they’ll look up the number of a competitor, and you’ve just lost their business.

On Hold Marketing knows the value of providing audio content that will engage the caller while they wait.  Not only does this encourage them to stay online, well written scripts can lead to new sales opportunities through the marketing of other services and products.

The first thing the professionals at On Hold Marketing will do is get to know your company.  They’ll assess your equipment needs and help you put in place a plan that increases the caller’s awareness of the products and services you offer and, perhaps most importantly, reduce the number of hang-ups by frustrated customers.

The professionals at On Hold Marketing will meet with you to discuss your business, the profile of your callers, your current marketing strategies, web sites and more.  In other works, what makes your company and the services you offer unique?  From that they’ll write the best script for you, constructing on hold messages that meet the needs of your customers.

Once you’ve approved the script, two professional voice artists will record the text, and then the track will be mixed with soundtrack music appropriate for your audience.  The in-house studio allows On Hold Marketing to listen to you, write the best script and produce the best recordings because all of the necessary resources are all under one roof.  That allows for the creation of productions that will not only entertain your customers but can also inspire and educate them.

As a member of the On Hold Messaging Association the processes at On Hold Marketing underscore a commitment to provide the best possible on hold productions for customers.  Since 1989 Old Hold Marketing has helped customers alleviate the stress of a new marketing strategy and has helped to establish the best campaign for the company.

Change those customer wait times in to marketing opportunities for your company.  For more information or to talk to a customer representative call 800-342-0098 or visit www.onholdmarketinginc.com.

Tiptoe Through Richmond’s Tulips

April 21, 2016 at 2:31 pm

When you think of Richmond, Virginia, “gardens” may not be one of the first things that spring to your mind—but it certainly should be! This lovely city, recognized by many for its Civil War heritage and recent urban rejuvenation, also happens to be home to a wonderful variety of stunning botanical gardens that are open to the public. Many keep their doors open year-round—yes, even in the middle of winter!

In addition, you may be interested in touring Richmond’s portion of “Historic Garden Week”, the details of which are listed below. Whether you are looking for a romantic way to spend an afternoon with your sweetie, searching for a family-friendly way to have some educational fun, or simply wanting to explore on your own to take in the wonderful sights (and smells) at your own pace, look no further.

Lewis Ginter Botanical Garden


The Lewis Ginter Botanical Garden is one of Richmond’s most well known and well-loved gardens in the region. The land was originally utilized by Powhatan Indians as a hunting ground; later in time, it was owned by Patrick Henry. Initially entering the E. Claiborne Robins Visitors Center, you will find exhibit galleries, outdoor terraces, shops, meeting rooms, and the Garden Café.


Passing through the Visitors Center and heading out towards the Central Garden, you may eventually find yourself happily lost within the garden’s 40 wandering acres of perennial plants, flowers, bridges, statues, and much, much more. There is even a garden specifically for children to enjoy. Ginter’s 11,000 square foot classical, domed Conservatory is the only one of its kind open to the public in the entire mid-Atlantic region. In addition to the flora and fauna, there are numerous hands-on workshops, adult education, and family programs held here.

Historic Garden Week

For more than 80 years, The Garden Club of Virginia’s 8-day “Garden Week” has been held each spring. Nicknamed “America’s Largest Open House”, Garden Week is a wonderful opportunity to step inside over 250 of Virginia’s most beautiful homes and historic landmarks. Many of these homes are located in or near Richmond, while others are scattered throughout the state. Enjoy a vast array of gardens, many of them private and not otherwise open to the public.

Albemarle-Charlottesville 2015

The Garden Club of Virginia provides over 2,000 amazing floral arrangements for many of these homes, making the tour even more beautiful. Garden Week is even for a good cause, too—100% of the proceeds go directly to help restore and preserve many historic gardens located throughout Virginia. Previously featured properties include Tuckahoe Plantation, an 18th century plantation and Thomas Jefferson’s boyhood home.

Richmond, Virginia is for (Foodie) Lovers

March 21, 2016 at 2:39 pm

Richmond is steeped in American history, but there is something for almost everyone to enjoy here. From art galleries to botanical gardens, sporting events to museums, unique boutiques to top-notch salons and spas, Virginia’s capital city is uniquely diverse and never ceases to impress and entertain tourists and locals alike.

Virginia may be for lovers, but Richmond will prove to be a foodie lover’s paradise if one ever existed. Some of these tasty eats are available year-round, while other events happen just once a year—so be sure to plan in advance! In addition, some annual festivals are free to attend, while others require that you purchase tickets for entry.

Many ticketed festivals are known to sell out quickly; if one is calling your name, it is strongly recommended that you purchase your ticket in advance. You are definitely not going to want to miss out on a single bite.


Richmond’s Carytown neighborhood should be at the top of any foodie’s “must-eat” list. This “mile of style” is home to literally hundreds of restaurants, bars, and local stores. Carytown enjoys several festivals throughout the year, including their very own Food & Wine Festival. Participating local restaurants will be offering samplings of Thai, Indian, and Mexican food—and of course, good old burgers and fries—though this list is far from comprehensive. The festival also spotlights some of the best regional wines available. Don’t forget about Carytown’s annual Watermelon Festival, where you can get to enjoy as much of this tasty fruit as you can handle—in addition to delicious watermelon-inspired cocktails at nearby bars and eateries.

Farmers’ Markets


Richmond has several farmers’ markets throughout the area at any given time. These markets are a great way to support the local community while simultaneously giving your taste buds a thrill. The 17th Street Farmers’ Market, located at the corner of 17th Street & Main, is one of Richmond’s most popular markets. Their annual Shockoe-on-the-Halfshell Festival is not to be missed if you love oysters! Fried, steamed, or raw, local eateries will be busy cranking out as many oysters as the crowds can handle. Even if you’re not a fan, you can still enjoy the tasty cold beer on tap and live music. If you would rather dive into a warm bowl of tasty stew, check out 17th Street’s Brunswick Stew Fest. “Stewmasters” from across Virginia will descend on Richmond to compete for the right to call their stew the best—get there early, and give one (or all of them) a try.


If brats and beer are more your speed, fear not: Richmond’s annual Oktoberfest never fails to deliver the best of the best German foods around. Knockwurst, potato pancakes, pork roast, and broiled chicken, these hearty eats will have you unbuttoning your pants by the end of the evening. Local breweries and wineries will be joined by German breweries to provide a huge sampling of beers for the event. There will also be dancing, music, Christkindlmarkt, and activities for young and young-at-heart alike. For a souvenir, pick up a commemorative beer stein.

Armenian Food Festival

Have you ever sampled an Armenian dish? For a truly unique dining experience, the annual Armenian Food Festival is sure to pleasantly surprise even the most well-traveled of foodie palettes. The festival has been going strong for over half a century, offering delicacies like Spinach Borek (a savory pastry with cheese and spinach filling), Derev Dorma (stuffed grape leaves), hummus, chicken and pork kebabs, and various ethnic dessert and bakery items. The event also features live Armenian music and dance groups at various times throughout the weekend.